Privacy Policy

14 October 2026

Introduction and Data Controller

This privacy policy explains how Alba Visa collects and uses personal data through our website. We provide residence permit, visa, and related consulting services in Albania, and we take the privacy of our visitors and clients seriously.

Alba Visa is the data controller. You can reach us at contact@albavisa.com or by phone at +355 67 361 58 80.

Data We Collect

Through the contact form we collect your full name, email address, phone number, and message. We also receive any information you share when you contact us on WhatsApp.

Once you accept cookies, we collect usage data through Google Analytics, including browser type, visit duration, and the pages you view. This data is not collected if you decline.

Why We Collect Your Data and Our Legal Basis

We use your data to respond to your request, determine the right service for you, manage the consultation process, and improve our website.

We process your data based on your explicit consent and your request prior to entering a service agreement. Your rights under Turkish Law No. 6698 on the Protection of Personal Data are listed below.

Sharing Your Data

We may share your data with third parties such as lawyers, accountants, or notaries we work with, only when needed to provide a service and only with your consent.

Google Analytics data is processed on Google's servers and may be transferred outside your country. You can change your cookie preference at any time through your browser settings.

Data Retention and Security

We keep your personal data only as long as necessary for the purpose it was collected, or as required by law. We can delete it earlier at your request.

We take reasonable technical and administrative measures to protect your data from unauthorized access. No method of transmission over the internet is completely secure.

Your Rights

Under Article 11 of the Turkish Data Protection Law, you have the right to:

  • Learn whether your data is processed
  • Request information about how it is processed
  • Learn the purpose of processing
  • Know the third parties it is shared with, inside or outside your country
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data
  • Claim compensation for any damage caused

Contact Us and Changes

To exercise your rights or ask a question, write to us at contact@albavisa.com.

We may update this policy from time to time. The current date is shown at the top of this page.